The hopes and dreams of our service users come to fruition, their mental health no longer is a barrier to them having fulfilling and active lives. It is our role to inspire change and enable service users to manage their own lives as independently as possible and develop and use their own abilities.
The future we envision is one where those with mental health diagnoses are treated as equals, and they and their families can access the support they need – when they need it. A society where social care, supported living and those benefitting from it are truly recognised and valued.
The relevant qualifications and experience of the Registered and Office Managers
Mrs Vivian Mambo has worked as a CQC registered manager and a team manager for Quality of Life for the past 12 years providing service for adults living in their homes within their communities. Having become a Registered Manager in 2012, Vivian managed a team of care coordinators, support staff, service users (and their carers) and has worked in several care-related areas, including; Valuing People and Person-Centred Planning.
Qualifications: Registered Managers Award, NVQ Level 7 in Managing Health and Social Care, M.Sc. in person-centred health and social care.
Our Office Manager, Ateh Charles has also worked as a team manager for Quality of Life for the past 12 years. Charles has also managed a team of care coordinators, support staff, and is also responsible for the day-to-day running of the agency.
Qualifications: MSc. in person-centred health and social care.