Can I have carers on the weekends?

Yes we provide care 365 days a year including evenings and weekends.

Are your staffs qualified and trained?

We only employ experienced and qualified carers, who have numerous references and have been checked against the Disclosure Barring System(DBS). We then put every staff member through an ongoing training process.

How can we trust the carers attending to me at my house?

We implement a comprehensive background check and screening for compassion, identity, integrity, and competence. We never employ caregivers that we would not be comfortable having in our own home

What is the notice period to terminate a private package of care?

We need 2 weeks advance notice to terminate a private package of care.

Do you accept direct debit payments or card payments for private care?

No, we accept only cheques or BACS payment.

What is the difference between a Homecare and a Care Home?

Home care is where we look after a person from the comfort of their own home and Care home is a residential accommodation who provides care for people who are unable to look after themselves.